For SaaS
Find what makes your product harder to use.
We’ll use it like a customer and flag friction — confusing steps, or steps that are harder than they should be.
Free sample audit on your public pages. No credit card.
Example finding on a sample siteSee how we found this
How it works
We find what to test, use it like a customer, and flag friction — not cosmetic nits.
We find what to test
Paste a product URL. We pick important public pages on our own. No page list, scripts, or personas.
yourproduct.com
We use it like a customer
Click, type, scroll. Same path a person would take.
Create account
We flag friction, not cosmetics
Confusing next steps, extra work, dead ends. Not visual polish. Each finding shows what happened and why it slows someone down.
- mediumPrimary signup action looks disabled
- medium$0 forever plan says Start free trial
Public sample from your URL. To cover journeys after they log in, add a test account.
This is what an audit looks like.
Play a short path, then click a finding to see why it matters.
The product after they log in
Journeys after they log in need a test account you provide. We sign in and use it like a customer.
Recheck every week
We recheck monitored pages and journeys and show what’s new, fixed, and still open. Each recheck uses one audit from your plan budget.
- NewInvite has no way back
- FixedSave looks disabled
- OpenEmpty state has no next step
Simple, transparent pricing
Start free on public pages. Pay to cover the product after login.
Free
Public pages only. See how an audit looks.
1 product
3 lifetime page audits
No commitment
Get results in minutes
No credit card required
Pro
Journeys after they log in, plus public pages. We sign in with a test account you provide.
1 domain
40 audits / month
Unlimited domains
120 audits / month
Included with both options
Journeys after they log in
We sign in with a test account you provide
Pages and journeys re-checked every week
A page or journey run uses one audit from your budget
Cancel anytime
Frequently Asked Questions
Everything you need to know about ScoutUX
What do I need to get started?
A product URL. That’s enough for the public sample. Journeys after login need a test account you provide, on a paid plan.
Do you test after people sign in?
Yes. With a test account you provide, we sign in, go through key journeys, and flag friction.
How does weekly monitoring work?
After your initial audit, weekly monitoring rechecks your monitored pages and journeys and shows what’s new, fixed, and still open. Each recheck uses one audit from your plan budget.
What kind of issues do you find?
We look for friction: steps that are confusing, harder than they should be, or leave no clear next action.
Does ScoutUX replace user research?
No. ScoutUX flags task-level usability risks; user research helps you learn what real people need, think, and feel.
Can I cancel my subscription anytime?
Yes, you can cancel your plan at any time. There are no long-term commitments or cancellation fees. Your access will continue until the end of your current billing period, and you can always restart your subscription when needed.